NEXT EVENT: Farmstrong Cidery Winter Market Nov 29th
PRODUCT QUALITY AND REFUNDS
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All of our products are single ingredient derived and made to order. What you see is what you get! Each treat is preserved only by its drying method- either air dried or freeze dried raw. We do not chemically process any of our treats or add any preservatives; for example, our ear chews look like ears.. because they are ears- hair included! Due to the freshness of our products, careful handling is a must to ensure treats last to their expiration date and are thoroughly enjoyed!
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Handle our products with clean, *dry* hands, ensuring proper closure of the bags after each use and store in a cool, dry area away from direct sunlight. Handling with dirty, wet hands, not properly closing each bag or storing in a high temp/moisture area will introduce harmful bacteria and spoil the treats before expiration.
REFUND POLICY
Here at Rudy's Barkary, we put in a lot of love into our products so that you & your furry friend are happy with your purchase!
If for any reason, you have handled our products with care and are still not happy with your purchase, please reach out and we will try to resolve the issue to the best of our ability.